Refund Terms

Introduction

These Refund Terms ("Terms") govern all refund requests for purchases made on the PYRONLAVIA website located at www.pyronlavia.com. By making a purchase, you agree to these Terms.

Eligibility for Refunds

To be eligible for a refund, the request must comply with the conditions set forth in these Terms. Refund requests must be submitted within 30 days of purchase. To initiate a refund, please contact our customer service team at [email protected].

Conditions for Refunds

• The item must be unused and in the same condition that you received it.
• All original packaging and labels must be intact.
• Proof of purchase is required to process any refund.

Non-Refundable Items

Certain items are non-refundable, including:

• Gift cards
• Downloadable software products
• Customized goods

Refund Process

Upon approval of your refund request, the refund will be processed and a credit will automatically be applied to your original method of payment within 10 business days. Please note that processing times may vary depending on your financial institution.

Exchange Terms

If you wish to exchange an item for the same product, please send an email to our support team. Exchanges are subject to stock availability.

Late or Missing Refunds

If you have not received your refund within the specified time frame, please first check with your bank or credit card company. If the issue persists, contact us at [email protected] for further assistance.

Modifications to the Refund Terms

PYRONLAVIA reserves the right to modify these Refund Terms at any time without prior notice. Any changes will be posted on this page.

Contact Information

For any questions regarding our refund procedures, please contact us at:

PYRONLAVIA

123 Business Avenue

Commerce City, AB 12345

Phone: (123) 456-7890